This finally worked for me, I guess I was doing it wrong but final solution was to "uninstall" the AA app but I was doing it incorrectly by trying to do it through my phones settings. I did figure out how to I guess you could say "soft" uninstall it? 2016 JKU Oscar Mike in Granite Crystal (RIP), Mine works fine - just paired it yesterday. Took it to the dealership while it was happenings, my service guy couldn't get his iPhone to connect, car play didn't work, did connect device on the media. See dealer for details. My Uconnect is factory installed on my 2005 Dodge Truck. I took it out, formatted and reloaded it. I am not having any problems with that site either, but not to belabor this, here is a copy/paste of the instructions it gives: uConnect and Apple are not bed buddies. Then, with the USB cable already plugged in, about 2/3 of the times I try this, it finally detects USB as a valid source. Community content may not be verified or up-to-date. Select Uconnect 4 systems (those with a 7-inch, 8.4-inch or 12-inch touchscreen) also include Apple CarPlay support or Android Auto integration. Hey guys! Connecting to Android Auto, Report an issue, English. ANDROID AUTO™ With available Android Auto integration, the best of Google goes wherever you go. Find information about system updates, bluetooth, & more. I did a bunch of research adn found this procedure to do a … I can't connect my phone to uconnect. Step 2: Complete the following steps in the phone: Go to Settings; Select 'Bluetooth' Turn the Bluetooth ON; Select your in-car system from the device list Login to the Owner Site (Mopar.com) in the Account drop-down where your name is shown, select My Account, then select SiriusXM Guardian on … I took it out, formatted and reloaded it. The only thing that seems to work most of the time (Without having to stop/restart the engine completely) is going to the Phone\Bluetooth settings, hitting Paired Audio Devices, and Disconnect. It really makes me consider not … It worked fine before the update, but after updating the phone would connect for a few seconds then would drop and a message would pop up on Uconnect that would say â Device no longer availableâ , then a few seconds later it would reconnect and so on. (1 is the highest), Select your in-car system from the device list, Enter PIN or confirm that the passkey displayed on the vehicle system and phone match, If shown, allow access to contacts on the pop-up, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Executed it to unzip to my reformatted (FAT 32) 8GB plain memory stick. For a long time my uconnect would not fully function with my bluetooth phone and then lately it quite working most of the time. I tried the factory cables that came with each phone and the extra cables I bought, all are yielding the same results... "device not supported" on both phones. Not my first rodeo with Fiat, Chrysler, Jeep products. The 2021 Jeep® Wrangler combines classic design with modern comforts to give you the best of both worlds. Select 'Uconnect' as the paired device. About; Works. I tried the 1 out of my Challenger and it too seemed not to work. Upvote (38) Subscribe Unsubscribe. JavaScript is disabled. It paired when I first got the Jeep then it stopped and I can't get it to pair. Other times it just works normal after a spell or next day. I tried soft and hard reboots, upgraded software and even took it into the dealership, which ran diagnostics for $140 only to tell me the Bluetooth is broken and that the unit needs to be replaced (another $900). Call me simple. I would insert the usb and then without starting the car just put it into run and waited and nothing showed up. I did a bunch of … From entertainment and information to navigation and remote vehicle access, Uconnect is the platform drivers use to access these features and more. Has ANYONE figured out an answer to this issue? Saved to my Desktop. Since Memorial Day 2018, it's probably happened 6-8 times sporadically. So I'm having the issue of it not finding my phone connected to USB, no rhyme or reason why. Environment Uconnect system for Chrysler, Fiat, Jeep, Dodge, and RAM vehicles Answer Uconnect supports Android phones running the operating system Marshmallow (6.0) … Me saying patience is an unheard of suggestion by me, but it has proved to be the winner. I had a similar problem with my couple of weeks old '17 Jeep Cherokee. But yes it's the factory phone cables. If this is a known issue, it should be addressed. Connect compatible smartphones, tablets, gaming systems, digital cameras and more to the available Uconnect ® Theatre Certain features require compatible streaming device and may use your device’s existing data plan. Say the name of the compatible device when prompted. Never unpaired or went thru the list of stuff given elsewhere. We have two phones and two cars using Android auto, both phones won't connect anymore to either car. Still no joy. Also tried stick in first then turning to "RUN". Say a number for the priority level when prompted. Question:Q: Question:Q:iPod Doesn't Connect with Uconnect`. ... Do not insert anything other than the supported CD/ DVD formats. My Uconnect is factory installed on my 2005 Dodge Truck. so passengers can watch movies, play games and surf the internet Requires additional cables/adaptors and internet connection. I think the Uconnect system detects a power spike and disables the USB port that the phone is plugged into. Now it wont even charge just keeps saying " device not supported. Mine is frozen on a message that says Uconnect is searching for a device. They both reign supreme in mediocrity however. For a better experience, please enable JavaScript in your browser before proceeding. Unfortunately, around 700 miles, I would connect the usb to my Pixel 3 and it would cycle the charging on the phone and Android Auto would not start. There are two control buttons on the rearview mirror for the uconnect. Anyone else having issues with their phone when connected via USB coming up "device not supported"? Make calls , send text messages , access select apps and more using your voice, Uconnect® touchscreen or steering wheel-mounted controls . It will then reset that USB port after the system has been shut down and restarted. The .upd is a backup. I have an Ipod that has worked faithfully in my Jeep Cherokee (UCONNECT) and my Mercedes for over 7 years, but on the 2018 Jeep Wrangler (UCONNECT) i just bought, the device does not become accessible through the car's touchscreen. Available UConnect, Amazon Alexa, and more. I've come to this hypothesis because I can usually move from one USB port to another (center counsel to dash or vise versa) and get it to work without turning everything off and back on again. Can confirm I've had this on multiple JLs now, and every time Uninstalling the App on the phone has fixed the issue. I usually plug in my iphone via the USB hub in the middle console to play music. This is the Uconnect® support page for Jeep vehicles like the Jeep® Wrangler, Gladiator & Cherokee. Older Uconnect systems (model year 2016 and earlier) do not support Apple CarPlay or Android Auto. Page 21: Android Auto™ & Apple Carplay® - If Equipped I've tried all troubleshooting I could find online but nothing works. Do not make calls while your phone is plugged into the AUX jack. Say the name of the compatible device when prompted. Truck is a couple months old and worked fine in the beginning as well as android auto. The system starts to prepare the USB device. Your radio is a sophisticated electronic device. 2018 Jeep Grand Cherokee (uConnect 8.4N) Details. So studying the white paper from those security researchers that hacked the jeep over the sprint network and about a half a days worth of tinkering with the uconnect iso update file, i was finally able to get it to take the modifications, changing root password and editing boot script to run commands from script on USB flash drive, but now I'm at a loss not really sure what to do now. It seemed like the USB drive that had been working no longer did. Done, fixed. Uconnect® 3 with the 5-Inch Touchscreen To disconnect a specific smartphone or Bluetooth ® audio device, proceed as follows: Access the Settings menu. Say a number for the priority level when prompted. • To call a name from the Uconnect™ Phonebook or downloaded Phonebook, follow the procedure in “Call by Saying a Name” section. Select Uconnect 4 systems (those with a 7-inch, 8.4-inch or 12-inch touchscreen) also include Apple CarPlay support or Android Auto integration. Had the same issue for awhile and resolved it by trying different cables for my Pixel3. JavaScript is disabled. If your Uconnect® system includes Apple CarPlay® support, you do not need to take any special steps to access CarPlay; simply connect your smartphone and your Uconnect system will do the rest. Uconnect is the interface used by Jeep, Dodge, Ram, Chrysler, and FIAT vehicles, that allows owners control of their car’s advanced computer systems. Is anyone having problems with their phone not connecting to uconnect? The representative said that is a known issue, , as they have been getting numerous calls today, and it is not just affecting the renegades, but a lot of uUconnect systems. My last comment tells how I got it working again using the Google Play app. Come join the discussion about reviews, performance, trail riding, gear, suspension, tires, classifieds, troubleshooting, maintenance, for all JL, JT, JK, TJ, YJ, and CJ models! • Automatic download and update, if supported, begins as soon as the Bluetooth wireless phone connection is made to the Uconnect™ Phone, for example, after you start the vehicle. My jeep is new 2019 it worked when i first got the jeep then it stopped paring 19 Answers. Mine is a Note 10+ and my wife's is a OnePlus 7T, both are using the latest version of Android. A couple of cables would charge the phone but either not start Android Auto or give me the Device Not Supported message (it varied from time to time). I just spent a solid hour searching and I cannot believe this issue still exists as I've found threads that a year or more old and my 2020 JLUR is not working. Anyone have similar issue and / or suggested fix? UCONNECT ® THEATRE . For a better experience, please enable JavaScript in your browser before proceeding. (You may see more then one, even if you have only paired your Android cellphone) 3) Now, pair your Android Smartphone with your JL. From the beginning though, I was getting the unsupported device notification on the screen, but hit ok and it worked anyway. I’m so disappointed with Jeep and Uconnect. Just got the new iPhone XR and it seems my UConnect isn’t working /picking up calls properly since. Notice it states that it is not yet paired,,,,, There are two control buttons on the rearview mirror for the uconnect. Do not let young children use your radio. KALOKI NYAMAI STUDIO KALOKI NYAMAI STUDIO. Have you gone thru the step-by-step instructions given for the XR at. (1 is the highest) Say "yes" when prompted. The abilities of your Uconnect system are dependent on which year, make and model Jeep you have and, therefore, which Uconnect system it’s outfitted with. (No backup or other drives) Put truck to "RUN", wait for full boot up. It will only charge my phone. For a long time my uconnect would not fully function with my bluetooth phone and then lately it quite working most of the time. I simply uninstalled my AA app on my phone while disconnected from jeep. I then put a couple of mp3 files on it and then went to media and it just said Connect Device. What happens when your Jeep® Brand vehicle and smartphone become one? I use the USB port in the front of the unit for file transfers and not playback, though it does start to play the tunes when I first plug the jump drive in. It seemed like the USB drive that had been working no longer did. mopar 2014 JK Willys Wheeler Edition, Anvil, 6-Speed. Insert stick into media hub. When the USB device is ready, the message below is shown. Say "yes" when prompted. How do I set up Apple CarPlay® support in my Jeep® Brand vehicle? Login to the Uconnect ® App, select the vehicle you wish to change notifications for, go to Settings > Vehicle Preferences > Manage Settings. The five (5) files that come with the update download have to be on the flash drive. It takes me to the Mopar page which just reads "UConnect Phone Pairing Instructions", but there are no instructions. Haha. Uconnect 8.4 issue - anyone else experiencing this. The one time I forced a fix I uninstalled AA on my phone and started over. UConnect™ allows you to dial a phone number with yo ur cellular phone using simple voice commands (e.g., “Call Mike” ”Work” or “Dial 248-555-1212”). You must log in or register to reply here. ... Sprint and US Cellular do not support conference calling. If you connect a USB device that contains files, the system warns you that the files on the USB device may be deleted. 2) In UConnect, Smartphone Projection Manager, (see pic below) delete any and all Android devices listed there. 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